ANGEL OF SHAVANO GROUP

Charges & Cancellations

Group Sites Group Facility (including Cabins and Lookouts): A visitor who cancels a group overnight facility reservation less than 14 days before the arrival date will pay a $10.00 service fee AND forfeit the first night's use fee. No-Shows A no-show visitor is one who does not arrive at a campground and does not cancel the reservation by check-out time on the day after the scheduled arrival date. Staff will hold a campsite until check-out time on the day following the arrival date. No-shows are assessed $20.00 service fee and forfeit the first night's rate, taxes and applicable add-on for a campsite. Refunds Visitors may submit a refund request through their Recreation.gov profile within 7 days of the end date of their reservation. Refunds will not be issued after the 7 days has ended. Refunds for debit or credit card payments will be issued as a credit to the original bank or credit card used to pay. For check or cash purchases, Recreation.gov will mail a Treasury check for refunds of cash, check, or money order payments to the address associated with the reservation. Treasury check refunds may take up to 6-8 weeks to arrive. In the event of an emergency closure, the Recreation.gov team or facility manager will refund all fees and will attempt to notify you using the contact information within the Recreation.gov visitor profile.